Does the platform update according to recent amendments/regulations or guidelines issued?
Yes, the platform is regularly updated to incorporate recent amendments, regulations, and guidelines. This ensures that CA firms using the platform have access to the latest information and tools needed to stay compliant with law.
Are frequent backups made?
Yes, backups are a standard part of our platform's operations. Regular data backups are implemented to safeguard against potential data loss and ensure the integrity of the information stored on the platform.
What are the service hours of the help desk?
The help desk operates during specific service hours, which will be communicated to CA firms upon onboarding. This includes information about the designated resource available for assistance. We aim to provide timely support and address any queries or issues that may arise to avoid business disruptions.
Does the platform provide cloud-based data storage for multiple branches?
Yes, our platform offers cloud-based data storage, allowing CA firms with multiple branches to centralize and access their data efficiently. This facilitates collaboration and streamline operations across different locations.
Does the platform take longer system downtimes to fix faults?
No, our platform is designed to minimize downtime. Faults and issues are addressed promptly, and efforts are made to ensure that system downtime is kept to a minimum during maintenance or issue resolution.
How is confidentiality maintained?
Confidentiality is a top priority. The platform employs robust security measures, including encryption and access controls, to safeguard sensitive data. Additionally, adherence to best practices and compliance with data protection regulations further ensures the confidentiality of information.
Does the platform auto-save data when power is interrupted?
Yes, the platform is equipped with auto-save features to mitigate data loss in case of power interruptions or unexpected disruptions. This helps in maintaining data integrity and preventing loss of unsaved information.
Who will have access to the platform?
Only CAs and CA firms registered with us will have access to the platform. This access ensures that authorized professionals can utilize the tools and features available on the platform to deliver efficient and effective services to their clients while maintaining the necessary security and confidentiality measures.
